Holmes & Tuscarawas Counties, Ohio
Every day, people decide whether to give your business a chance. Before they walk in, reserve a spot, or get a quote, they look you up. If anything gives them pause, they go somewhere else, and you never know it happened.
Free. We'll check you out like a real customer would. Only 3 applicants a month.
It’s 11:40. A family pulls off the road into town. The kids are hungry. Mom takes out her phone and searches for lunch nearby.
Three places come up. She gives each one about four seconds.
The first has good reviews and a photo of a sandwich that looks worth the stop. The second shows hours that say closed, even though it’s open. The third has no photos and a menu link that goes nowhere.
By 11:50 they’re sitting down at the first place. The other two owners never knew they were in the running.
Illustration. Made-up businesses.
A family driving through Holmes County spots your sign.
Someone in New Philadelphia hears your name from a friend.
A homeowner in Dover needs a roofer and pulls up a list of five.
A couple planning a weekend in Amish Country asks their phone where to eat, stay, and shop.
Whether they’re checking you out by name or sizing you up against everyone nearby, they look closely before they commit.
Nobody wants to waste a drive, a day, or their money.
In a few seconds, they scan your Google profile, your reviews, and your website. It doesn’t take much.
¹ BrightLocal 2026
¹ BrightLocal 2026
They’re asking: What do you actually do? Is it right for me? What will it cost, and what’s the next step? Will anyone get back to me?
If the answers are thin, buried, or missing, doubt creeps in. And when in doubt, they don’t walk in, reserve a spot, or get a quote. They go somewhere else.
Make the cut, and the decision flips. Now it’s you and one or two others.
¹ BrightLocal 2026
They’re looking for real photos, a clear sense of what you do, and an easy next step.
Your competitor doesn’t have to be better than you. When you’re side by side, the one with the fewest doubts and the clearest reason to say yes wins.
If they do reach out, the clock is running.
² Valve+Meter
That customer didn’t wait around. They went with whoever answered. And there’s no notice for the people who meant to walk in, reserve a spot, or get a quote, then went somewhere else instead.
Lose a customer once, and you don’t just lose a sale. You lose every time they would have come back.
You’re good at what you do. A few seconds on someone’s phone shouldn’t decide whether people ever find that out.
That’s what the free secret shopper is for. We find you the way real customers do, by name and next to your competitors, and try to take the next step. Then we show you where we’d have ruled you out and what would have made us pick you.
Free. No pitch. Only 3 a month.
Todd, the founder of Stackworks, has spent about 30 years in marketing. He’s watched the way people check out a business change again and again: from asking a neighbor, to the phone book, to Google, and now to AI.
¹ BrightLocal 2026
But the habit underneath never changes. People want to feel sure before they commit.
So Stackworks doesn’t chase every new thing, sell rankings, or pile on services you don’t need. We take away the reasons to rule you out, then give people a reason to pick you.
A Google profile that makes them want to stop. Fresh reviews: automatic review requests to every customer, and a reply to every review.
So when someone sizes you up next to everyone nearby, you make the cut.
A website that clearly explains what you do and makes the next step obvious.
So the people who are ready to act know exactly how.
Automatic follow-up that responds the moment someone reaches out, even when you can’t get to the phone.
So nobody gives up and calls the next name on the list.
We fix the biggest problem first. Then the next one. No bundles of things you don’t need.
Not sure which one is costing you customers? That’s exactly what the free secret shopper finds.
We find you the way real customers do, by name and next to your competitors, and try to take the next step. We don’t announce ourselves. Real customers don’t either.
Then you get a plain report:
[Sample report excerpt goes here after your first dry run.]
Why free? Most owners have no idea where they’re losing customers until they see it happen. Once you see it, you’ll know what to fix, with us or without us.
Think about what one regular customer is worth to you over a few years. That’s what’s at stake every time someone rules you out. Finding out where it’s happening costs you nothing.
No cost, no card, no catch. If you want help fixing what we found, we’ll talk about it. If not, the report is yours to keep.
Why only 3 a month? Each one is done by hand, so each one gets done right.
About 30 seconds
That’s all we need.
Within two weeks
Then you get the report.
Your call
Then the next one. Become the easy yes.
The people who look you up find everything they need to feel sure. Nobody’s left wondering if you got their message. More of them walk in, reserve a spot, or get a quote, and fewer go somewhere else.
Or nothing changes, and customers keep slipping away without you ever knowing.
You run a local business in Holmes or Tuscarawas County that depends on customers checking you out and reaching out. Shops, restaurants, inns, contractors, and service businesses.
You want someone to guarantee rankings. We don’t sell rankings.
You’d rather not hear what customers really see.
You want a pile of services instead of fixing what’s costing you most.
Tell us your business and town. That’s all we need. Within two weeks, we’ll check you out the way a real customer would, without warning, and send you what we found.
Only 3 a month. Every request gets a personal reply.
Got it, thanks. You’ll get a personal reply soon. Sometime in the next two weeks, we’ll check you out the way a real customer would. You won’t know when. That’s the point. Questions in the meantime? Text 330-275-3722.
Yes. No cost, no card, no catch.
You get the results either way. If you want help fixing what we found, we’ll talk about it. If not, the report is yours to keep.
A plain report: how we found you, what we saw, where we hesitated, whether we could take the next step, how long a reply took, and what would have made us pick you.
About 30 seconds to request. We run it within two weeks and send the report after.
No. That’s the point. Real customers don’t announce themselves.
No. We check whatever customers can find: your Google profile, reviews, social pages, and your website if you have one.
No. We don’t sell rankings. We focus on what happens once people find you.
We’re new to the area. That’s exactly why the first step is free.
P.S. Here’s the short version. People look you up before they ever call or walk in. If something gives them pause, they go somewhere else, and you never find out. The free secret shopper shows you exactly what they see. It’s free, there’s no pitch, and we only do 3 a month.
Founder, Stackworks